Terms and Conditions

Reservation: Please enter your names as they should be written on a flight ticket. We also need your nationality, date of birth for each passenger in the case of package tours. In some cases we may request a copy of your passports.

Payment: If you wish to pay in advance, you can send the payment via Western Union. We will give our bank details if you prefer this method. If you prefer to pay cash, you may pay in US Dollars, British Pounds, Euros or Turkish Lira. Deposit toward any  Ürgüp Turizm service constitutes full knowledge and acceptance of all terms and conditions. 

Personal travel Insurance: Regardless of the nature of the cause of cancellation (political situation, health, natural disaster…etc) cancellation fees apply to the total price of the package. We recommend trip insurance; please contact your insurance company locally in your country for this insurance. Ürgüp Turizm and its partners are not responsible or liable for loss, damage or theft of personal luggage and other belongings, nor personal injury, accident or illness.

Responsibility: Ürgüp Turizm reserves the right without notice, to withdraw all or any part of the tour and make necessary changes. Ürgüp Turizm and its sub-contractors keep the right to change the order of itinerary, cancel part of the visits…etc due to weather, restoration of a site or security before the tour or during the tour. Ürgüp Turizm, with exception of tours conducted solely by Ürgüp Turizm, acts only as an agent in securing hotel; transportation and other travel services and shall not be liable for any failure by any person or company to render transportation, lodging or other tour services. We reserve the right to decline to accept or to retain any person as a passenger should such person’s condition or action impede the operation of the tour or rights, welfare or enjoyment of other passengers.

Passports and Visas: Unless travelling domestically, traveler(s) must carry a valid passport and have obtained the appropriate visas when travelling with Ürgüp Turizm. Please ensure your passport is valid for 6 months beyond the duration of the trip. It is the traveller(s) responsibility to ensure that you are in possession of the correct visas for your holiday. Ürgüp Turizm cannot accept responsibility if you are refused entry to a country because you lack the correct visa documentation.